Steve Taubman, Relationship Building Skills
Posted by Deb BixlerDr. Steve Taubman, Teaches Direct Sales Relationship Building
One of our 2010 Speakers In The Park presenters, Dr. Steve Taubman gave us an awesome presentation on how to build customer relationships in our direct sales business and develop rapport. He pointed out that building relationships is easier when you follow a system and develop the skills that will allow you to connect with your customers.
The following is a summary of what I took away from this awesome call. Thanks, Dr. Steve!
Building Relationships In Sales
When you develop the skills to build relationships in your business your selling skills will improve. The three parts of relationship building include: preparation to build rapport, creating rapport and recreating rapport if you have lost it.
When you put certain practices into your daily life, it will become easier to be alignment with your direct sales customers and their for will close more sales. The preparation phase includes daily practices that give you a better ability to connect. They are: meditation, self realization, visualization and laughter.
Build Effective Relationships
This audio is a brief excerpt of the call during which Dr. Steve focuses on the actual steps to building effective rapport in a relationship. All of the Speakers In The Park calls are available by MP3 download when you join the Elite Direct Sales Club.
- Acknowledge unspoken resistance.
- Ask permission.
- Listen intently.
- Find something to love about the person.
Recreating rapport when you come out of alignment in a relationship includes these three steps.
- Acknowledge that there has been a break down.
- Listen to the response.
- Embrace everything.
Speakers In The Park, Skills Training For Direct Sales Professionals
The Speakers In The Park, direct sales training series takes place every Summer and brings a unique line up of successful direct sales professionals. Each year we seek out direct sales speakers who bring education and entertainment to the platform! Speakers In The Park starts late May annually and runs through September with a new speaker each event. Don’t miss it!





I really enjoyed Steve Taubman’s presentation last night. Deb, thank you for providing the “Speakers in the Park” series!