Write GREAT Voicemail Messages For Call Backs!

Learning how to leave GREAT voicemail messages is really important to creating the connection you want.

A powerful voicemail message is not thought of on the fly but has been carefully crafted in advance!

For starters there are 4 critical elements that need to be present in every business call, email or text message that you make that will help you to get return calls:

  1. Legitimate Valid Business Reason
  2. Creates Curiosity
  3. Creates a Sense of Urgency
  4. It Is Personalized

When you can establish those 4 criteria you will get return calls so take some time to script out a few voicemail message scenarios.

When you have prepared voicemail messages for your most often needed contacts, it will become easy to plug in custom names, dates and details for each message.

Craft a message for: bookings calls, recruiting calls, host coaching calls, customer service, vendor event follow up, our date is approaching calls, etc.

GREAT Voicemail Messages

The most important thing in great voicemail messaging is your word choices. Be sure that you are using powerful and positive word choices.

A couple of examples of good and poor word choices:

Not Good: “I am calling to confirm…”
Good: “I am sending the planners out for May, our date is May 3 at 6:00…how many catalogs would you like?”
voicemail message
Bad Choice: “I am worried that I did not hear back…”
Instead Use this: “Our date is fast approaching and I am just checking to see if you need more catalogs for outside orders…”

Not Good: “I was wondering if you would like to have a show?”
Better: “Our new catalog comes out in March. I was checking in to see what date would be good for our show.”

When creating your voicemail scripts always use words that indicate a done deal and never a hint of negativity or concern.

This takes practice and actually is a good policy when having live conversations with your clients as well. Your words as well as your tone and excitement level will determine the success of your message.

The Great Voicemail Message

When you leave a professional voicemail message… one that is well thought out, you will always get better results.

It is important to be upbeat to the point of sounding ridiculous to yourself. No one is as excited about your business as you are. It can be difficult to translate your excitement through the phone.

Here’s how to do it:

  • Stand up
  • Smile like a tiger and be excited.
  • Using a headset or ear buds makes it easy to jump around
  • Wave your arms and present excitement through the phone

Voicemail Messages – Example

Take the time to script out several voice mail messages.
Script Your Voicemail

This script would be used to leave a message for a party date that has been on the calendar for awhile.

Notice that it does not open the door for a cancellation by using the words: “calling to confirm”.

“Hi, this is ______with the XYZ Company!  I am looking forward to our show on _______@ ____.

I am getting ready to send out the May host planners. I usually send 3 catalogs and 40 invitations. I know that sounds like a lot of invitations.
Usually when we invite 40 we end up with about 15-20 on the show date and that is perfect. If you need more than 3 catalogs for extra orders from people who cannot make it, or more than 40 invitations, give me a call. If I do not hear from you by Monday, I will put the planner in the mail and give you a call a few days later to be sure you got it.

Please call me if you need more invites or catalogs! My number is _______. Talk soon! I take calls until ______. Again, my number is _______ “

Take the time to create great voicemail messages so that your messages open the door for future connections and have a better chance of getting a return call.

Comments

    Shared by: Kathy:

    Spot on! As usual!!

    Shared by: marcjacobs:

    Appreciating the time and effort you put into your site and detailed information you provide. It’s nice to come across a blog every once in a while that isn’t the same out of date rehashed information. Excellent read! I’ve saved your site and I’m adding your RSS feeds to my Google account.

    Shared by: Robin:

    This is great information. WOW!! Thanks Deb!

    Shared by: Merilyn Strange:

    Love your voice mail scripts Deb! Especially the alien one. I’m definitely going to use that this week.

    Shared by: Joanne T. Lauzon:

    LOVE, LOVE, LOVE this entry! So many reps don’t know whether or not to leave a message, and when they do, they don’t know what to say to encourage the contact to return their calls! Deb, you have hit the nail on the head with this… EXCELLENT!!! And Thank You!!!

    A new fan of Deb Bixler,
    Joanne Lauzon

    Senior Representative
    Signature HomeStyles
    Ottawa, Ontario, Canada

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